Privacy Policy

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We believe every user's personal data belongs to them. In this Privacy Policy, we transparently explain what information is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026

In Protecting Your Data 8ok's 6 Core Principles

We strictly follow these six core principles to protect your privacy.

SSL Encryption

Every transaction and login session is secured with 256-bit SSL encryption, making it virtually impossible for any third party to intercept your data.

No Data Sales

We never sell your personal information to advertisers or third parties. This is a firm policy.

KYC Security

Copies of your NID or passport submitted for identity verification are stored on encrypted servers and used exclusively for verification purposes.

Secure Data Storage

All user data is stored on internationally certified secure servers. Regular security audits are conducted.

Your Control

You can request to update, view, or delete your information at any time. We always respect user autonomy.

Regular Security Checks

Our security team continuously monitors the platform and quickly addresses any vulnerabilities.

1 Introduction

8ok (https://8ok.best) is a trusted online gaming platform dedicated to delivering a safe and enjoyable gaming experience for users in Bangladesh. We believe every user's Privacy a fundamental right. That is why this Privacy Policy transparently explains how your information is collected, stored, and used.

This policy applies to the 8ok platform's website, mobile app, and all related services. By creating an account or using the platform, you are considered to have agreed to this Privacy Policy.

In Simple Terms
We use your information solely to provide you with a better experience — never for hidden purposes or to sell to third parties.

2 What Information We Collect

8ok collects user information in several ways, gathering only what is necessary in each case. Details are as follows:

Type of Information When It Is Collected Required?
Name & Date of Birth At the Time of Registration Yes
Phone Number Registration & Verification Yes
Payment Information (Mobile Banking/Nagad number) Deposits & Withdrawals Yes
NID / Passport Copy KYC Verification For Withdrawals
Device & Browser Information Automatically No (Optional)
IP Address & Location At Login For Security Purposes
Gaming History During Gameplay Automatic

We never collect your bank card number, CVV, or bank account PIN. Under 8ok's Privacy Policy, payment information is limited to mobile banking numbers only.

3 How Your Information Is Used

8ok uses your information only for specific, legitimate purposes. No data is processed unnecessarily.

  • Account Management: For registration, login, identity verification, and account security.
  • Financial Transactions: To process deposits, handle withdrawals, and verify transactions.
  • Service Improvement: Analyzing user behavior to improve the overall gaming experience.
  • Security Assurance: To detect fraud and keep the platform free from deceptive activity.
  • Support Services: To resolve your complaints or queries promptly and accurately.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Promotional Communications: To inform you of offers and bonuses, only with your consent.
Good to Know
We never use your information to make decisions about you without your knowledge. Every action we take is transparent and made with your best interests in mind.

4 Who Your Information Is Shared With

8ok never sells your personal information or shares it for advertising purposes. However, there are limited circumstances in which data may be disclosed:

Payment Processors

Only the payment information necessary to process transactions via Mobile Banking or Nagad is shared. This data is protected under the respective payment gateway's own privacy policy.

Law Enforcement Agencies

Information may be shared with relevant authorities in response to a court order or legal obligation. This is always done in compliance with proper legal procedures.

Technology Service Providers

Minimal data may be shared with server hosting, analytics, or game providers — always under strict agreements and solely for service delivery purposes.

Clear Commitments
We never sell or rent your information to advertising companies, data brokers, or any other third parties.

5 Cookie Policy

8ok uses cookies and similar tracking technologies on its website and app to help improve your browsing experience.

  • Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
  • Performance Cookies: Used to measure how fast the site loads. These can be turned off.
  • Functional Cookies: Used to remember your preferred language and settings.
  • Analytics Cookies: Analyzes user behavior to help improve our services.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

6 How Long Is Data Retained

8ok retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

Type of Information Retention Period
Account Information For the duration of active account + 5 years
Financial Transaction Records 7 Years (Legal Obligation)
KYC Documents 3 years after account closure
Support Contact Records 2 Years
Gaming History 1 Year
Cookie Data 30 Days to 1 Year

Once the retention period expires, your data is permanently deleted or anonymized so that you can no longer be identified.

7 Your Rights

Under 8ok's Privacy Policy, you have the following rights:

  • Right to Access Your Data: You can request to see what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Erasure: Under certain conditions, you may request that your data be deleted.
  • Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
  • Right to Opt Out of Promotional Communications: You can opt out of notifications or promotional messages.
  • Right to Lodge a Complaint: If you suspect a privacy violation, you can file a complaint with the support team.
To exercise your rights
To exercise any of your rights, please contact our support team. We typically respond within 7 business days.

8 Security Measures

8ok uses industry-standard security technology to protect your data. The key components of our security framework are:

  • 256-bit SSL/TLS Encryption: All data transfers occur through secured channels.
  • Two-Factor Authentication (2FA): 2FA is available as an additional layer of security.
  • Firewall Protection: Advanced firewall systems to block unauthorized access.
  • Regular Security Audits: Third-party experts regularly audit our systems.
  • Data Backup: Regular backups are maintained at multiple secure locations.
  • Log Monitoring: System logs are monitored 24/7 to detect any suspicious activity.

Keep in mind — no platform can guarantee 100% security on the internet. So make sure your password is strong and never share it with anyone.

9 Minor's Privacy

8ok strictly does not serve anyone under the age of 18. We do not knowingly collect any information from minors.

If we become aware that a minor's data is present in our system, that information will be deleted immediately and the associated account will be closed.

A Note for Parents
If your child has accidentally created an account on 8ok, please notify our support team immediately. We will take prompt action.

10 Policy Updates

8ok may update this Privacy Policy from time to time. For any significant changes, we will notify you through the following channels:

  • This page will be updated with the revised date.
  • Registered users will be notified via SMS or app notification.
  • For major changes, your consent may be requested again at the time of login.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

Our Commitment
Any changes to the Privacy Policy will always be made with your convenience and protection in mind. We will never make changes that diminish your rights.

About Privacy Frequently Asked Questions

No, never. The core principle of 8ok's Privacy Policy is to never sell user data. Your information is used solely to provide services to you.

Your KYC documents are stored on encrypted servers and used solely for identity verification. Access to these documents is restricted once verification is complete.

Yes, you can request deletion of your data. However, certain financial records may need to be retained for a specified period due to legal obligations. Contact our support team for more details.

If you believe your privacy has been violated, contact the support team immediately. We will begin an investigation within 48 hours and take the necessary action.

Yes. You can turn off promotional notifications from your account settings. However, important transaction and security-related messages cannot be disabled.

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